PiPO is often ready for usage in your business within 48-hours after the contract is signed.

Yes. As a new customer, PiPO will assign you a consistent point of contact who will assist you with setup and onboarding.

No. Not necessary. As PiPO is set up, your contact person speaks with you over the phone and during brief Webinar / Screen-sharing sessions. But if need be, our team is always ready for on-site setup

Yes. Current employee data, such as the master data, absences, or pay, can be imported into PiPO during setup as long as they are in the form of Excel tables.

For the account setup, there will be a one-time cost based on the size of your company.

No, the user interface may be used to complete all configuration and setup tasks. Your questions will be fully addressed, and our Customer Success Team will walk you through each step

No. PiPO does not require any hardware or servers to be on site as it works on practically all devices. An internet connection and a web browser are the only prerequisites.

You are free to specify which areas and features employees can access and modify. You can define particular positions HR Manager or Department Head and assign them to specific individuals or employee groups to do this.

Yes. You can add additional notes in the digital employee file in any stage as many times as you wish and the database will give a history for each.

Yes, you can safely save and manage as many various sorts of documents as you need in the digital personnel file, such as an employment contract, a pay slip, etc. Employees are able to access and upload their own documents through employee self-service (ESS).

PiPO integrates with various APIs, however, for special integration with other application or software please contact us for assistance.

PiPO is suitable for startups, MSMEs, SMBs, NGOs, Large Corporations, and SOEs hiring between 1-3000 employees.

You have the option to end your contract with PiPO on a monthly basis if you pay monthly. The contract time is 12 months when paying annually, and it can be terminated three months before it ends. Otherwise, another year will be added to the contract.

Please keep in mind that we are unable to provide prorated refunds if you decide to cancel. You won't be charged any more fees, and your account will continue to be active until the conclusion of the current billing cycle. You won't be charged if you canceled during your free trial.

Yes, you can change your team’s size anytime, although billing takes effect from the successive month.

No. PiPO will only determine the price based on the presently active employees.

No, there aren't any additional monthly fees in addition to the base charge. There will be a one-time setup cost based on the size of your business when you first set up your account. If you use casual management that charge credits per successful login, you can pay additional cost if you exceed your monthly credits.

Your billing period begins on the day you join up, and it is automatically payable on a monthly, quarterly, semi-annually or yearly basis. For instance, if you choose the monthly payment option, you will be invoiced on the 5th of each month if you sign up on let’s say 5th January..

For your technical concerns, we have a ticket system. On our ticketing system, you are allowed an unlimited number of tickets. Additionally, you can email [email protected] with any queries you may have. Additionally, you can contact us via the chat window.

Anytime you require assistance or support, you can post your query in the PiPO Chatbot. Alternatively, you can contact us via social media, email or phone.